This is a really interesting list of things authors should never do when dealing with a bookseller. Apparently, they're not just snotty to readers, but to the people who sell their books, too. You know, the two groups of people which help them make money?
Talk about biting the hand that feeds you!
(This is from 2009, but I still thought it was a wonderful -- albeit in a bad way? -- insight into the BBA mind.)